This privacy statement was updated on November 27, 2024, and applies to citizens and legal permanent residents of the European Economic Area and Switzerland.
In this privacy statement, we explain how we process the data we collect about you through the website https://www.conobike.it.

We recommend that you read this statement carefully. In processing data, we comply with privacy legislation requirements.

This means, among other things, that

• we clearly state the purposes for which we process personal data through this privacy statement;
• we limit the collection of personal data to what is strictly necessary for legitimate purposes;
• we require your explicit consent to process your personal data in cases where your consent is needed;
• we implement appropriate security measures to protect your personal data and require the same from parties that process data on our behalf;
• we respect your right to access, correct, or delete your personal data upon request.

If you have any questions or want to know exactly what data we store about you, please contact us.

1. Purposes, Data, and Retention Period
We may collect or receive personal information for various purposes related to our business operations, which may include:

1.1 Contacts – Via phone, mail, email, and/or web forms
For this purpose, we use the following data:

• First and last name
• Email address

Legal basis for processing:

• Based on the consent provided.

Retention period:

• We store this data until the termination of the service.

1.2 Support for services or products that a customer wishes to purchase or has purchased
For this purpose, we use the following data:

• Name and surname
• Email address
• Phone number

Legal basis for processing:

• Based on the consent provided.

Retention period:

• We store this data until the termination of the service.

1.3 Compliance with Legal Obligations
For this purpose, we use the following data:

• Name and surname
• Email address
• Phone number

Legal basis for processing:

• Based on the consent provided.

Retention period:

• We store this data until the termination of the service.

1.4 Analysis and improvement of the website
For this purpose, we use the following data:

• Name and surname
• Email address
• Phone number

Legal basis for processing:

• Based on the consent provided.

Retention period:

• We store this data until the termination of the service.

1.5 Offering Personalized Products and Services
For this purpose, we use the following data:

• Name and surname
• Email address
• Phone number

Legal basis for processing:

• Based on the consent provided.

Retention period:

• We store this data until the termination of the service.

1.6 Deliveries
For this purpose, we use the following data:

• Name and surname
• Email address
• Phone number

Legal basis for processing:

• Based on the consent provided.

Retention period:

• We store this data until the termination of the service.

2. Sharing with other parties
We share or disclose this data only to data processors for the specific purposes outlined above.

3. Cookies
Our site uses cookies. For more information about cookies, please consult our Cookie Policy.

4. Disclosure practices
We disclose personal information only if required by law or a court order, in response to a law enforcement agency, or for an investigation into public safety matters.
In the event of acquisition, sale, or merger of our company or website, your data may be shared with our consultants and potential buyers and transferred to the new owners.
We have entered into a data processing agreement with Google. Google cannot use the data for other services.
The inclusion of full IP addresses is blocked by us.

5. Security
We are committed to ensuring the security of personal data. We take appropriate security measures to prevent abuse and unauthorized access. Only necessary personnel have access to your data, and security measures are regularly reviewed.

6. Third-party websites
This privacy policy does not apply to third-party websites linked through links on our site. We cannot guarantee that these third parties will handle your personal data reliably or securely. We recommend that you read their privacy policies before using such sites.

7. Changes to this privacy policy
We reserve the right to modify this privacy policy. We recommend that you check it regularly to stay updated on any changes. Additionally, we will actively inform you where possible.

8. Access and modification of data
If you have questions or want to know what personal data we store about you, contact us using the details provided below. You have the following rights:

• Access: To know why your personal data is needed and how it will be used.
• Rectification: To correct, supplement, or delete your personal data.
• Withdrawal of consent: To withdraw consent and request the deletion of your personal data.
• Data portability: To obtain a complete copy of your personal data to transfer it to another controller.
• Objection: To object to the processing of your data, unless there are justified reasons.

Please clearly state your identity to avoid incorrect modifications or deletions.

9. Filing a complaint
If you are not satisfied with how we handle your data, you have the right to file a complaint with the Data Protection Authority.

10. Contact
Andrea Romano
Via Barchi, 11 – 47924 Rimini, Italy
Website: https://www.conobike.it
Email: info@conobike.it
Phone: +39 3314445202