Rental Regulations and Terms
Rental Regulations and Terms
2025 Rental Price List
SUMMER PRICES (from 04/01 to 11/30) | SUMMER PRICES (from 04/01 to 11/30) | WINTER PRICES (from 01/12 to 31/03) | WINTER PRICES (from 01/12 to 31/03) |
City E-bike | Off-Road E-bike | City E-bike | Off-Road E-bike |
12,50 € Hourly Rate | 15 € Hourly Rate | 10 € Hourly Rate | 15 € Hourly Rate |
40 € Daily Rate | 60 € Daily Rate | 30 € Daily Rate | 45 € Daily Rate |
Late Return: Full-day rental price plus 20%.
Additional Services Price List
All accessories are free upon request (subject to availability), except for:
- Child trailer: €15 per day or fraction thereof.
- Wearable GoPro camera rental: €20 per day or fraction thereof.
Bike Delivery/Pickup:
- Free within the Province of Rimini (on accessible roads).
- Beyond these areas: €1 per km.
- Bike repair due to a flat tire: Available upon request and subject to availability, with the same pricing conditions.
Compensation Price List for Major Damages
After the first puncture, the cost is 15 euros per wheel.
Brake repair, luggage rack, pedals, chain: 70 euros.
For loss/theft of the lock, lights, helmet, saddle, or tire repair kit/lock: 70 euros.
For any damages resulting from vandalism, theft, or loss of bicycle parts not listed above, the official price list from the NOB Not Only Bike workshop in Rimini (www.nob.bike) will apply.
The Customer is required to provide a copy of a valid identity document.
The renting customer hereby declares that they have reviewed the rental price list, services, and damage compensation list, as well as the attached regulations and contract for the provision of the bicycle rental service (as stated in the attachment), which constitutes, for all legal purposes, a service contract. The customer further declares, in accordance with the applicable regulations, that they are aware of and accept its general contractual conditions, with particular reference to the responsibilities incurred by the renter in the event of damages caused during the use of the bicycle, whether to themselves, the rented bicycle, third parties, or property, as well as the manager’s exemption from liability, in accordance with Article 1341, paragraph 2 of the Italian Civil Code, which is expressly approved in writing upon signing this request form.
The Customer, by signing this contract, confirms that they have received the privacy policy in accordance with GDPR Regulation (EU) 2016/679 of 27.04.16 and the Italian Privacy Code (Legislative Decree 196/03, as amended) and that they have understood its content.
The Customer authorizes the Rental Provider to collect and process (including by digital means) all information related to personal data, orders, and payments exclusively for the conclusion and execution of the contract and the provision of the services offered, in compliance with principles of fairness, lawfulness, transparency, and confidentiality, and in accordance with legal procedures and authorized personnel.
The Customer retains the right to access, rectify, restrict, delete, transfer, or object to data processing, as well as the right to file a complaint with the Privacy Authority.
The complete privacy policy document, issued by the Rental Provider as the data controller, providing all relevant information regarding the processing of personal data under this contract, including details on exercising the corresponding rights, is available at the following webpage: www.conobike.it.
In the case of an accompanied minor, the parent or legal guardian declares that they have reviewed the above privacy policy and give their free and informed consent to the processing of the minor’s personal data, including any potentially sensitive data.
The Data Controller is Andrea Romano, with a registered office in Rimini, and can be contacted at: Phone: +39 331 4445202, Email: info@conobike.it
General Rental Conditions
The rental and use of the pedal-assisted bicycle imply the user’s full knowledge and unconditional acceptance of this regulation, the rental rates, the hourly/daily rental options, the maintenance fee schedules, and the opening and closing hours of the owning company (from 7:00 AM to 8:00 PM), as stated in the attached tables, which form an integral and substantial part of this contract.
Between the aforementioned parties, the following terms and conditions are agreed upon and stipulated:
Art.1 – Subject
The Customer rents the bicycle, which is the full property of the Rental Provider and is in perfect working condition, properly maintained, and suitable for use. Any damages must be reported and recorded in the stylized bicycle diagram during the check-out process.
By taking possession of the bicycle, the Customer acknowledges that it is mechanically efficient and declares to have previously inspected it, as indicated in the dedicated checklist. Upon return, the bicycle will be checked again using the same checklist.
With the provided battery, the bicycle can cover a variable distance, depending on the weight carried and the terrain incline.
The Customer signs the rental contract for personal use and/or on behalf of third parties (in the case of an accompanied minor). The bicycle must be used exclusively as a means of transport, in accordance with the rules for recreational and sports activities, and must be handled with care, common sense, and diligence to avoid damage to both the bicycle and its accessories.
It is strictly prohibited to use the bicycle for commercial activities, in sporting events, or to lend or transfer it to other individuals. The bicycle must not be used for transporting hazardous substances, passengers, or goods for payment. It cannot be ridden under the influence of alcohol, sedatives, sleeping pills, or other psychotropic substances that may impair the rider’s ability to operate the bicycle, nor should it be subjected to any similar form of abuse.
Additionally, the installation of any private accessories or mounts is strictly prohibited, unless expressly authorized by the Rental Provider.
The Customer is the guarantor and responsible party for the custody of the bicycle and its accessories as specified in the contract, as well as for any damage caused by the rider.
The use of the bicycle is generally restricted to adults, unless a minor is accompanied by a legal adult who assumes full responsibility.
Wearing a helmet is mandatory.
If the bicycle is used by a minor, the parent, guardian, or legal representative, by signing this contract, assumes all responsibilities outlined in this agreement and under the Civil Code and, consequently, authorizes the minor to use the bicycle under the conditions specified in this regulation.
The Customer must comply with the instructions for use outlined in the contract and adhere to the applicable road traffic regulations.
Using the bicycle requires physical fitness, intellectual ability, and technical skill on the part of the rider. By renting the bicycle, the Customer declares that they possess the necessary physical fitness, capability, and appropriate competence to operate and handle the bicycle without any reservations.
The Customer assumes full responsibility for any damages caused to themselves or others due to their own fault, negligence, or lack of skill.
The Rental Provider reserves the right to deny the rental of the bicycle to any person deemed unfit to operate it, in accordance with Road Safety Laws or for any other valid reason, at their sole discretion.
The Rental Provider may conduct checks on customers during the use of the bicycles and may request their immediate return if misuse of the vehicle is observed.
A violation of even a single provision of the following articles entitles the Rental Provider to terminate the contract, in accordance with Article 1456 of the Civil Code, and to seek compensation for damages.
Art. 2 – Obligations of the Parties
The Rental Provider is obligated to:
- Deliver the rented bicycle in perfect working condition.
- Ensure the peaceful enjoyment of the bicycle by the Customer for the contractual duration.
- The Customer is obligated to:
- Take possession of the bicycle and accessories and maintain them with the diligence of a responsible person.
- Pay the agreed rental fee in advance, as established and accepted at the beginning of the rental. Any additional charges may apply for keeping the bicycle beyond the agreed rental period or until the contract is officially closed, as well as for damages, partial or total theft, assessed at the time of contract closure.
- Return the bicycle within the agreed rental period and in the same condition as received, with all its equipment, except for normal wear and tear (e.g., mud on the frame).
- Be responsible for the custody of the bicycle and for any damages caused to third parties due to improper use.
- Cover the costs of repair or replacement in the event of damage or destruction of the bicycle, based on the current market price of the model.
Art. 3 – Customer Responsibility
The Customer undertakes to return the bicycle in the same condition as it was at the time of delivery.
The Customer is required to maintain and safeguard the rented items with the utmost diligence and is therefore obligated to reimburse the Rental Provider for any costs related to breakage, damage, or loss of the bicycle, accessories, or additional components, even if caused by third parties. Repair costs are specified in the maintenance tariff table or the aforementioned price lists and will be determined by the Rental Provider’s staff at the time of return, except in cases of justified difficulty.
In the event of theft, failure to return the bicycle, or irreparable damage, the Customer must compensate for the loss with an amount corresponding to the current market price of the bicycle or its components. The Customer must comply with the usage instructions and the current Road Code regulations and will be solely responsible for any violations.
The Customer is responsible for any damage caused to themselves, the bicycle, its accessories, third parties, or third-party property during use.
Any incidents, damages, or injuries resulting from the use and circulation of the bicycle are solely attributable to the Customer.
The Customer is the sole party liable for damages caused to themselves, third parties, third-party property, or the bicycle due to negligent use, as well as for any penalties incurred from improper use or failure to comply with traffic regulations.
The Rental Provider disclaims all responsibility in cases of improper use of the bicycle or failure to comply with Road Code regulations.
Art. 4 – Payment Terms and Right of Withdrawal
The rental fee must be paid in advance and must be fully settled by the Customer at the time of booking and signing the contract as confirmation of the reservation, unless otherwise agreed and/or except for any additional charges to be paid upon return for damages, total or partial theft.
Unless otherwise provided by law, the right of withdrawal is not granted, and in the event of a no-show or cancellation request, the Customer will not be entitled to any refund and must pay the full rental fee. The cancellation penalty, as compensation, is equal to the total rental price specified at the time of booking.
No refunds are provided in case of early return of the equipment before the rental period expires.
Cancellations of delivery and collection services are subject to the same conditions.
Art. 5 – Delivery and Return of the Bicycle
At the time of delivery, the Customer and the Rental Provider must check the bicycle’s aesthetic and functional condition, including its accessories and components.
By accepting the bicycle, the Customer acknowledges that it is mechanically efficient, except for any issues noted in the check-out form. The Customer declares that they have inspected the bicycle beforehand and found it suitable for the agreed use. Any pre-existing cosmetic damage at the time of delivery will be recorded in the rental conditions.
In case of loss of keys, accessories, or other damage to the bicycle, the Rental Provider will charge the Customer the amount necessary to restore the vehicle to its original condition, based on the attached price list or, if unavailable, a supplier’s repair estimate. Additional charges may apply for vehicle downtime. In the event of total theft, the Customer must provide the Rental Provider with a copy of the theft report filed with the relevant authorities and compensate for the full commercial value of the bicycle as per the current price list. If the bicycle is recovered, this amount will be refunded. The same procedure applies to the non-return of accessories. Otherwise, the sum will be retained as compensation for the damage.
The Customer’s responsibility also includes secondary damage costs such as expert appraisal fees, repair costs, loss of use, or loss of profit.
In the event of a mechanical failure not caused by a malfunction of the bicycle, the Customer must arrange for repairs independently.
The rental conditions do not include roadside assistance during the rental period. However, the Customer may request technical assistance as an additional service, the cost of which is outlined in the additional services price list and subject to the Rental Provider’s availability. Alternatively, and depending on availability, the bicycle may be replaced with another operational unit, even if it differs in technical specifications.
If the bicycle becomes unusable due to a clear malfunction attributable to the Rental Provider, making its use unsafe, the Customer must promptly report and document the issue. The Customer may carry out the repair with prior agreement and authorization for reimbursement of documented expenses. Otherwise, the Rental Provider is obliged to replace the faulty bicycle with a functioning one, subject to availability, or refund the rental fee and any additional charges in proportion to the period during which the bicycle was unusable.
Art. 6 – Expiry of the rental period
At the end of the rental period, the bicycle must be made available to the Rental Provider.
The Customer agrees to return the bicycle to the same location where it was initially delivered or to the location specified in the contract, respecting the agreed-upon schedule and the rental provider’s operating hours. In case of delayed return, the Customer will be charged the full daily rental rate plus an additional 20% as compensation for inconvenience and loss of earnings.
The bicycle is considered returned only when it is handed over directly to the Rental Provider and the return is signed off on the contract. Parking the bicycle outside the rental location or returning it outside business hours will not be considered a valid return.
Upon return of the bicycle and/or accessories, both the Rental Provider and the Customer will verify the integrity and completeness of the rented items.
Failure to return the bicycle without prior notice or without a justified exceptional reason will be considered a criminal offense of theft or misappropriation and will be reported to the Judicial Authority.
Returning the bicycle to a location different from the initial pick-up point or outside the agreed operating hours must be authorized in advance by the Rental Provider. In such cases, any recovery costs incurred by the Rental Provider will be charged to the Client in addition to the rental fee, according to the additional services price list or as agreed with the Rental Provider, who is not obligated to provide this service.
Art. 7 – Civil Liability for Damages
The Client is aware and acknowledges that during the rental period, the user does not benefit from any form of insurance, nor is the electric bicycle covered by third-party liability insurance, comprehensive (kasko) insurance, accident insurance, or theft protection.
Any incident, event, damage, or injury resulting from the use and circulation of the bicycle is the sole responsibility of the user. The user is therefore liable for any damage caused to themselves, third parties, or property while using the bicycle. Consequently, the Rental Provider shall not be held responsible for any compensation or reimbursement for damages caused by the Client.
In any case, the Client, while adhering to the general rules of civil liability, assumes full responsibility and guarantees coverage for any damage caused by the bicycle user under this contract. The Client agrees to indemnify and hold the Rental Provider harmless from any compensation claims or demands of any nature, from any party, related directly or indirectly to the circulation, custody, or use of the bicycle by the Client and/or users.
In particular, the Client agrees to release the Rental Provider from any liability that may be attributed to it under Article 2054 of the Civil Code as the owner of the bicycles.
The Rental Provider is entirely unrelated to any agreements or services the Client establishes with third parties for the use of the bicycle (such as guides, organized excursions, etc.).
Art. 8 – Termination
If the Client violates even one of the provisions of these general rental conditions, the bicycle rental contract, the rental agreement, or the receipt of delivery, the Rental Provider has the right to terminate the contract immediately and reclaim the bicycle and any accessories provided.
Art. 9 – Applicable Law
This contract is governed by Italian law. For any matters not expressly covered, the provisions of the Italian Civil Code shall apply, particularly those outlined in Article 1571 and subsequent articles.
Art. 10 – Jurisdiction
Any dispute regarding the interpretation, validity, effectiveness, execution, and termination of this contract shall fall under the exclusive and mandatory jurisdiction of the Court of Rimini, subject to the mandatory conciliation attempt pursuant to Legislative Decree 28/2010.
Art. 11 – General Provisions
Any modification to this contract must be made in writing and signed by both parties under penalty of nullity.
Unisciti alla nostra COMMUNITY!
Unisciti alla nostra COMMUNITY!
Seguici sui social per scoprire offerte imperdibili, percorsi mozzafiato e condividere con noi le tue avventure a Rimini!